Lovely studio room in prime location

Loved the communication through the booking process and the weeks leading up to the stay - Stefan and his team were very helpful and quick to respond. The wifi was super frustrating. It was a captive network, and we weren’t told prior to arriving that we actually had to pay for the wifi. Even after that, it wouldn’t connect properly or was connected without internet. Super frustrating. It was only $5 for each device, and we weren’t told prior offered reimbursement but would’ve been nice to have a heads up. The room was tidy as in the pictures. Check in was okay. Kinda stink we had to go elsewhere to pick up the key but we were in a hurry so that’s on us. The pick up location was only a 5min walk so still pretty handy. All in all, the stay was okay. The wifi was the most frustrating part but other than that it was good.

Anonymous - Posted: 3/12/2024

Great location, small room, lighting inside is dull and not good if you need to work in the room.

Anonymous - Posted: 2/12/2024

Loved the easy late check in

Anonymous - Posted: 25/11/2024

Very well located in the centre of Auckland, this studio apartment was very clean and comfortable. Stefan was very proactive and friendly with communication. Wouldn't hesitate to stay again.

Anonymous - Posted: 19/11/2024

Thank you, Danielle, for your wonderful review! We're thrilled to hear that you enjoyed your stay in our studio apartment and found it clean and comfortable. It's great to know that our location worked well for you. We appreciate your kind words about Stefan's communication; he always strives to provide the best experience for our guests. We would love to welcome you back anytime!

Zodiak Stays staff

Posted: 19/11/2024

Amazing location right in middle of town, Clean room and if any problems Stefan will reply super quickly and help you out!

Anonymous - Posted: 14/11/2024

Very satisfied with my stay. As a solo traveller who just needed somewhere clean and convenient to sleep, this fit the bill. Stefan and the team were helpful and responsive. I had an issue with WiFi but Stefan was quick to help, provide a solution and was apologetic. I would recommend for anyone looking for a place to base themselves whilst they spend time out and about.

Anonymous - Posted: 5/11/2024

We’re thrilled to hear that you had a satisfying stay with us! It’s great to know that our place met your needs as a solo traveler. We always strive to provide a clean and convenient environment for our guests. We appreciate your understanding regarding the WiFi issue and are glad that Stefan was able to assist you promptly. Thank you for recommending us, and we hope to welcome you back on your next visit to Auckland!

Zodiak Stays staff

Posted: 5/11/2024

Stefan was very helpful when my flight was unexpectedly canceled. I still ended up traveling there, and when I had issues with the Wi-Fi, he quickly offered an alternative solution. His support made the experience much easier despite the challenges. I appreciate his responsiveness and willingness to help in every way possible!

Anonymous - Posted: 3/11/2024

Thanks a bunch. Easy, clean and comfy!

Anonymous - Posted: 21/10/2024

We’re thrilled to hear that you found your stay easy, clean, and comfy! It’s always our goal to provide a welcoming environment for our guests. Thank you for taking the time to share your experience, and we hope to host you again in the future!

Zodiak Stays staff

Posted: 22/10/2024

Great stay, great communication

Anonymous - Posted: 19/10/2024

We’re thrilled to hear that you had a great stay and appreciated our communication! It’s always our goal to ensure our guests feel comfortable and well-informed throughout their visit. Thank you for choosing us, and we hope to welcome you back to Auckland in the future!

Zodiak Stays staff

Posted: 19/10/2024

Our stay here was ok and if you are looking for somewhere central for a night or two for work / to explore the city then the location is useful. The access to hotel gym and pool is nice. However we did have some issues with our stay. Firstly this is a hotel room not a studio as described, so do be aware of that. Pick up for the keys is from a drop box about a 10 minutes walk from the hotel, so to be aware in case arriving late at night etc. The WiFi in the room did not work and whilst the host offered to refund us to pay for the hotel wifi, it took many nudges and lack of responses from them after we checked out to receive the refund. The communication about it was clearly automatically generated so was frustrating at times. Finally, this is not the host’s fault but the location did feel a little unsafe as a female traveller. One evening there were men trying to get into the lobby of the hotel who were not staying there, so to be aware if travelling solo.

Anonymous - Posted: 15/10/2024

Hi Amy, Thank you for staying with us and glad to hear you enjoyed the location and the building facilities! This apartment is a privately owned studio inside a hotel. Sorry if there was any confusion about this. We apologise for the inconvenience caused from the distance of the lockbox location. We do mention in the listing that the key pick-up location is a 5 minute walk from the apartment and to make sure that this suits potential guests before booking. Thank you for your patience with the refund for the Wifi. We are working on having the apartment's modem operating again. The building requires access swipes in order to access after hours and the elevator requires this swipe card to access individual floors so the apartment is secure. However, if there are any concerns, are able to be contacted 24/7 and will do everything we can to assist. Thank you for review and helping us to improve our service. We hope our response can help provide clarification for future guests.

Zodiak Stays staff

Posted: 12/11/2024

Stefan's place is an average size hotel room but extremely nice, neat, and clean. The bathroom has real nice skin products and the makeshift kitchen was stocked with an assortment of teas. The highlight is that it is in walking different to everything. You can take the shuttle from the airport to the CBD and walk less than 6 minute's to Stefan's place. Stefan is a great communicator and extremely responsive. Needless to say, we really enjoyed our stay!

Anonymous - Posted: 12/10/2024

Thank you, Danette, for your wonderful review! We're thrilled to hear that you found our place neat and clean, and that you enjoyed the amenities we provided. It's great to know that the location made your stay even more enjoyable, allowing you to easily explore the area. We always strive to be responsive and helpful, so we're glad that you felt well taken care of during your time with us. We hope to welcome you back in the future for another great stay!

Zodiak Stays staff

Posted: 12/10/2024

Nos gustó mucho el hotel, excelente ubicación, cerca de mucho comercio y tiendas, muy buena conectividad (paradas de buses y metro cerca), la habitación bien equipada, cuenta con lo necesario para preparar alguna comida fácil, nos ayudó mucho que tuviera microondas. Lo único que no pudimos lograr fue conectarnos al WiFi de la habitación, tuvimos que solicitar el WiFi de la recepción del hotel. Y como sugerencia solicitaría mejorar las almohadas y limpiar el colchón, el cual estaba manchado y no da una buena impresión respecto a higiene.

Anonymous - Posted: 29/9/2024

Thank you for your thoughtful feedback, Paulina. We're thrilled to hear that you enjoyed our excellent location and found the room well-equipped for your needs. We understand how important connectivity is, and we appreciate your patience with the WiFi situation. Your suggestions regarding the pillows and mattress cleanliness are invaluable to us, and we will certainly address these issues to enhance our guests' experience. We hope to welcome you back in the future for an even better stay!

Zodiak Stays staff

Posted: 1/10/2024

we truly enjoyed staying here. the location is absolutely perfect and in the centre of Auckland.

Anonymous - Posted: 21/9/2024

Everything was as described, and very close to shops/retail/restaurants, also a 5 minute walkable distance to the harbour or sky tower. Room was very cleaned:)

Anonymous - Posted: 16/9/2024

We’re thrilled to hear that you enjoyed your stay with us! It’s great to know that our location made it easy for you to explore the shops, restaurants, and nearby attractions like the harbour and Sky Tower. We take pride in maintaining a clean and comfortable space for our guests, so your kind words mean a lot to us. Thank you for choosing to stay with Zodiak Management, and we hope to welcome you back in the future!

Zodiak Stays staff

Posted: 18/9/2024

.

Anonymous - Posted: 9/9/2024

Really enjoyed my staying. The location is pretty comfortable, lots of restaurants nearby, close to Sky Tower, other attractions and transport in CBD.

Anonymous - Posted: 14/8/2024

Thank you, Andrew! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found the location convenient and appreciated the nearby restaurants and attractions. We hope to welcome you back to Auckland soon!

Zodiak Stays staff

Posted: 15/8/2024

The place was cozy and nice. It was in the middle of the city fairly easy to reach anywhere you want. There was some trouble with the locks and had to wait an hour and a half but still the room was nice.

Anonymous - Posted: 4/8/2024

The location was great for getting around downtown Auckland, and getting the keys for self checkin was easy

Anonymous - Posted: 1/8/2024

Thank you for your feedback, Alisha! We're delighted to hear that you found the location convenient for exploring downtown Auckland and that the self check-in process was smooth. We hope to host you again in the future!

Zodiak Stays staff

Posted: 2/8/2024

The place was super cozy and centrally located.

Anonymous - Posted: 30/7/2024

Thank you so much for your kind words, Romina Paola! We're thrilled to hear that you found our place cozy and enjoyed its central location. We strive to provide a comfortable and convenient experience for all our guests. It was a pleasure hosting you and we hope to welcome you back in the future. Safe travels!

Zodiak Stays staff

Posted: 31/7/2024

This is a hotel room in a high-rise hotel, that wasn't clear to me from the description, but being an Airbnb you don't have concierge help and I needed that especially on arrival due to complications with getting onto wifi. Communication is all online which is a problem if you don't have connectivity. I took what was called an apartment because I thought there were cooking facilities. I think it was described as a kitchenette. The cooking facilities were absolutely minimum, you had to wash dishes and fill the jug from the bathroom and there was so little bench or table space it was hopeless. I was there alone, and I can't imagine what it would have been like with two. The bed was very comfortable and the bathroom quite spacious. Location excellent.

Anonymous - Posted: 5/7/2024

Free parking is a problem in the area. It would've been nice to have parking available to unload our luggage and check in. Parking was expensive for the four days that I was there. I reported a faulty towel heater and it wasn't attended to. The password for the wifi was incorrect so we had no wifi connection. Only one of the remotes for the TV was working so we only had a couple of channels to view.

Anonymous - Posted: 29/6/2024

Friendly host, good acoomodation, response problem very quickly.

Anonymous - Posted: 13/6/2024

very accessible, loved the place

Anonymous - Posted: 26/5/2024

Great place to stay in the heart of Auckland city. Unfortunately the wifi didn't work while we were there so this was inconvenient, however the host was very responsive and reimbursed me for the wifi expense.

Anonymous - Posted: 26/5/2024

Exceeded expectations. Great host responsive in Stefan. Hotel was very close to work only 300 metres walk. Central location in Auckland’s CBD easy minimal strolls to shops, restaurants, bars, viaduct and the waterfront. There were lots of paid parking options nearby which I needed as I had a car.

Anonymous - Posted: 9/5/2024

Great location and clean room. Quite a bit of admin as run by an airbnb group.

Anonymous - Posted: 27/4/2024

Perfect location, incredible communication with a host, great value for the price you're paying -> if you're in NZ for a quick visit perfect choice

Anonymous - Posted: 21/4/2024

Great room, but 6 messages with a wall of text for each was excessive prior during and after checkout. I understand this is a business Airbnb but the messages were way too much.

Anonymous - Posted: 9/4/2024

It is a lovely apartment in a great location, close to the Sky Tower, Ferry terminal, Railway station and shops by walk. The apartment is within CityLife hotel, and well equipped. We thoroughly enjoyed our four night stay. We booked our apartment well in advance directly with the owner. Some weeks before our arrival, the apartment was handed over to managing agents to manage. Although all the communications from the managing agents were very clear on access, it was focused more on operational expediency than on enhancing the customer experience. There is room for improvement here. The checkout was fine. Apart from the hassle with access, overall we had an excellent stay.

Anonymous - Posted: 23/3/2024

Easy, clear communication. Good stay

Anonymous - Posted: 10/3/2024

Great central location for work meetings. Good accom option when up in Akl for business.

Anonymous - Posted: 7/3/2024

Enjoyed our stay at Citylife Hotel Great location and close to Sky Tower which is where we wanted to dine. Lots of live music close by.

Anonymous - Posted: 25/2/2024

very comfortable bed!

Anonymous - Posted: 14/2/2024

Great location and room had everything I needed. Only complaint would be that the room doesn’t get much natural light.

Anonymous - Posted: 22/1/2024

Very accurate to description

Anonymous - Posted: 16/1/2024

Clean and central. Good price for location. Found the bed to be very comfortable, considering I'm 30 weeks pregnant. First time I've had to collect a key from a different location to the room. It wasn't too far but I had to send my husband up the hill as I was too tired to waddle up myself. Other than that, would visit again.

Anonymous - Posted: 20/12/2023

Perfectly central and easy to access. Initial slight issue with a key not working but immediately resolved.

Anonymous - Posted: 13/12/2023

Good option for CBD meetings. Facilities excellent with dishes, cutlery, microwave. Only negative is that the room is a tad dark, so needed lights on the whole time.

Anonymous - Posted: 6/12/2023

Was perfect. Exactly as described, close to everything, immaculately clean. My new place to stay for future Auckland trips.

Anonymous - Posted: 1/12/2023

It was a seemless easy experience to find everything for self check in and I was pleasantly surprised with the cleanliness of the unit that met all of my needs with ease. Easy walking distance to all amenities. Definately first choice of accomodation for my next downtown Auckland visit. 5 out of 5 stars

Anonymous - Posted: 29/11/2023

Nice location, room like a hotel room, good that one can use the gym and pool, picking up the key card from somewhere else is kind of annoying, specially traveling with a lot of luggage

Anonymous - Posted: 17/11/2023

?? ???

Anonymous - Posted: 20/10/2023

Exactly as the photos and description, super easy to check in as instructions were very clear. very responsive to any help needed. would stay again

Anonymous - Posted: 15/10/2023

I have loved my few days here at Stefan's lovely studio room. Everything was to my expectations. It was a simple, clean and serene place to regroup and rest - before heading out again. And having access to the pool and gym was a bonus. The studio was super central to where I wanted to go. And without a car, Britomart was close by to access public transport, and I could easily walk to shopping and eating places. Communication with Stefan and the team was friendly, easy and fast. I'll definitely book here again the next time I'm back in Tamaki Makaurau Auckland. Thanks again!

Anonymous - Posted: 11/10/2023

We loved our stay in this hotel air bnb studio apartment. It was perfect for what we needed and really affordable! It was clean, comfortable, and within walking distance to amazing food and shopping! We would definitely stay here again. Stefan was clear with his communication, quick to respond and very helpful with instructions. Thank you!

Poppy M from AUCKLAND, NEW ZEALAND - Posted: 1/10/2023

We loved our stay in this hotel air bnb studio apartment. It was perfect for what we needed and really affordable! It was clean, comfortable, and within walking distance to amazing food and shopping! We would definitely stay here again. Stefan was clear with his communication, quick to respond and very helpful with instructions. Thank you!

Anonymous - Posted: 1/10/2023